Comcast Outage Stretches into the Morning Hours

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 03/20/2020 - 01:58

A major Comcast internet and television outage went far beyond the original 9 p.m. estimate, Thursday.  Service was restored to parts of Saline between 1:30 and 1:50 a.m.

The outage inconvenienced and frustrated many users stuck at home with everything closed due to the coronavirus outbreak.

Comcast did not divulge the reason for the outage, however, The Saline Post was provided with video and audio of Washtenaw Metro dispatch talking about an "MDOP" (malicious destruction of property) case that disrupted the service of more than 5,000 customers. According to the dispatcher, "apparently an unknown subject cut the fiber optic cable." It should be noted that allegations made during calls for service often differ from what police find when they investigate.

An email message to Pittsfield Township Director of Public Safety Matt Harshbarger was not returned Thursday evening. Washtenaw County Sheriff's Office spokesperson Derrick Jackson said he was unaware of the incident.

Comcast employees working on North Maple Road, north of Brassow Road in Pittsfield Township, declined to comment on the record, but one employee said the cable was cut and that a construction crew would have to be called to help solve the issue.


Tran Longmoore's picture
Tran Longmoore
Tran Longmoore is a veteran community journalist. He is founder and owner of He is co-publisher of The Saline Post weekly newspaper. Email him at [email protected] or call him at 734-272-6294.

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